LEO System Planning Manager-L46-2019 - Washington, District of Columbia

About Us

Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecom, corporate and government customers. Headquartered in Ottawa, Canada, with offices and facilities around the world, the company’s state-of-the-art fleet consists of 16 GEO satellites, the Canadian payload on ViaSat-1 and one Phase 1 LEO satellite, which is the start of Telesat,’s planned advanced global LEO satellite constellation that will offer ultra-low latency, extremely high throughput, and affordable broadband services. Telesat is also a leading technical consultant providing high value expertise and support to satellite operators, insurers and other industry participants on a global basis. Privately held, Telesat’s principal shareholders are Canada’s Public Sector Pension Investment Board and Loral Space & Communications Inc. (NASDAQ: LORL).

We are looking for a LEO System Planning Manager to join our team in Washington D.C. The System Planning Manager will analyze, develop and document business process for End-to-End (E2E) service delivery as well as develop, document and maintain product and service policies for Telesat LEO services.

 

How you will contribute

  • Partner with technical product managers, engineering, operations, IT and commercial teams to identify and document product and service policies
  • Work closely with technical product manager, terrestrial network & system operations, Business System Support (BSS) development team, business development, marketing and regulatory to identify and document User Acceptance Testing (UAT) requirements
  • Business owner of requirements for customer facing portal
  • Be the liaison between the commercial, legal, finance and technical business process requirements
  • Be a key advisor for customers experience and service lifecycle
  • Document and maintain up-to-date product policies
  • Recommend process, procedures and/or task for improving service delivery and End-to-End (E2E) service management

Education & Experience Required

  • Bachelor’s degree in computer science, MBA or technical related field
  • Minimum of 5 years’ experience as business and process analysis in SATCOM/Telecommunication sector 

Specialized Knowledge, Skills or Abilities

  •  Good understanding of satellite communication, network and telecommunication technologies
  • Experience of relevant products and E2E service delivery
  • Demonstrated experience in telecom BSS/OSS systems
  • Exceptional interpersonal and communication (written and oral) skills
  • Strong analytical, problem solving and conflict resolution skills
  • Be able to write and communicate in a concise manner to convey information appropriately for internal or external audience
  • Experience with documents best practices and formats
  • Self-motivated and demonstrate ability to work with minimal supervision
  • Demonstrated ability to manage priorities, timelines and quality of work
  • Able to manage sensitive documents and information in compliance with company policies

 

Other:

  • Develop and recommend product policies and user acceptance testing for the Telesat LEO system
  • This role is expected to grow and lead multi-disciplinary project teams and/or provide technical/commercial assistance or guidance to other engineers or specialists
  • Occasional travel, including international travel is anticipated.

 

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP). 



 
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