|Satellite Controller - Ottawa, Ontario
Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecom, corporate and government customers. Headquartered in Ottawa, Canada, with offices and facilities around the world, the company’s state-of-the-art fleet consists of 16 GEO satellites, the Canadian payload on ViaSat-1 and one Phase 1 LEO satellite, which is the start of Telesat,’s planned advanced global LEO satellite constellation that will offer ultra-low latency, extremely high throughput, and affordable broadband services. Telesat is also a leading technical consultant providing high value expertise and support to satellite operators, insurers and other industry participants on a global basis. Privately held, Telesat’s principal shareholders are Canada’s Public Sector Pension Investment Board and Loral Space & Communications Inc. (NASDAQ: LORL).
The Satellite Controller will be responsible for monitoring and controlling Telesat’s fleet of Satellites that are both owned by Telesat and those operated by Telesat on behalf of other communication service providers
How you will contribute
- Perform all scheduled and non-scheduled activities associated with the operation of Telesat operated satellites.
- Assist with all scheduled and non-scheduled activities associated with the maintenance and development of Satellite Ground Control Equipment and Computer Systems.
- Monitor and analyze satellite generated telemetry data for anomalous satellite conditions and take appropriate action as required.
- Prepare, execute and monitor all orbit and attitude maneuvers in accordance with established procedures.
- Ensure accurate preparation and scheduling of maneuvers and other activities as provided by Flight Dynamics and Satellite Engineering.
- Provide validation and deficiency reporting for all Satellite Control System hardware, software and ancillary support equipment.
- Recognize, report and determine the correct response to all satellite or ground discrepancies in a timely manner by instituting appropriate satellite emergency procedures and other specified instructions.
- Provide detailed reports and support documentation for all satellite discrepancies, equipment malfunctions, software issues and communications outages.
- Maintain high proficiency in the use of computer operating systems and programs and special use custom designed computer programs and analysis tools utilized in the Satellite Control Centre.
Education & Experience Required
- Successful completion of a 3 year technologist diploma in Communications, Electrical, or Electronic Engineering or equivalent.
- Upon acceptance to the SCC the incumbent must undergo a probationary period while undergoing on-the-job training
Specialized Knowledge, Skills and Abilities
- Excellent interpersonal skills are essential as the Satellite Controller interfaces extensively with personnel from Satellite Engineering, Flight Dynamics, TTAC Engineering, TCC and similar personnel from customers of Telesat operated spacecraft.
- The ability to remain alert at all hours in an environment where situational awareness and flawless operations are critical to maintaining the health of our satellite fleet.
- Must quickly and accurately respond to all satellite anomalies; be keenly aware of a number of visual and audio alarms.
- There is a continuous requirement to give close attention to printed text, computer screens and information given verbally by co-workers, managers and numerous technical experts who interface with the Satellite Control Centre on a daily basis.
- Well-developed time management skills in a multi-tasking environment.
- Disciplined ability to continuously learn through self-study and OJT
- The Satellite Controller is expected to have the ability to evaluate incoming data and use good judgement to make decisions quickly on the appropriate response.
- Good judgement is required to quickly determine the nature of out of normal conditions and to decide on the appropriate steps to be taken including calling for additional support from other team members and/or subject matter experts
- Decisions affect operations of critical assets
- The Satellite Controller works in a team environment. With guidance and is expected to plan, co-ordinate and set priorities to ensure timely completion of all assigned tasks with minimum supervision and to use his/her judgment in determining which of several defined methods is applicable in any given situation.
- Satellite Controllers must be able to work effectively without direct supervision and are expected to take the initiative to appropriately deal with diverse technical and administrative responsibilities and to assist others on shift as required.
- The Satellite Control Centre is located in a comfortable, moderately lit indoor area. The climate control required in the Satellite Control Centre requires the maintenance of temperatures slightly below that of a normal office environment. The noise level is above average of a normal office environment.
- Routine shift work is required to staff the SCC 24/7/365. Shifts are typically scheduled well in advance using 12 hour shifts on a 2-2-3 rotation. Shift schedules may be adjusted to maintain minimum manning requirements. Overtime may be required periodically.
- When on duty but not in the SCC, there is a requirement for the Satellite Controller to carry a pager or phone and to remain within 10 minutes of the SCC at all times.
The successful candidate must be able to work in Canada and obtain a Reliability Status Government clearance.