- Emergency Department
- Physician Office
- Post Acute
Position Status:Full TIme
HealthStream is a leading provider of research, learning, and performance management solutions for the healthcare industry. HealthStream focuses on turning "Insight into Action" for leading healthcare providers and suppliers through continuous measurement and adaptive learning. Our vision is, "To improve the quality of healthcare by assessing and developing the people that deliver care."
ESSENTIAL DUTIES OR RESPONSIBILITIES:
The position will process the contract and billing requirements for all customers as well as answering customer service requests and new/existing customer set-up and file maintenance. Conduct review work for billing coordinators: contracts, invoices and revenue recognition. Provide first line support for billing coordinators with issues they need help with during contract/invoice processing.Invoicing/Receivables for complex customers including revenue recognition. Contract processing for all customers with emphasis on more complex customers. Customer service calls: answering calls/emails, scanning/sending invoices to customers. Customer set-up/file maintenance: collecting tax exempt forms, Form W-9, entering new customer data in accounting system, updating billing contacts and addresses.
A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:
B. SKILLS REQUIRED:
C. ABILITIES REQUIRED: