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Employment Opportunities Centre for Addiction
and Mental Health

Clerk 2 (New Acute Care Unit)

2016 Canada's Best Diversity Employers Quality Health Care - Gold GTA Top Employer 2015 Canada's Most Admired Corporate Culture Canada's Top Employers

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The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital and a world leading research centre in this field. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental illness and addiction. CAMH is fully affiliated with the University of Toronto, and is a Pan American Health Organization/World Health Organization Collaborating Centre. CAMH was recently awarded a Gold Level Quality Healthcare Workplace Award and recognized as one of Canada’s 10 Most Admired Corporate Cultures. In 2016, CAMH was named one of Greater Toronto's Top Employers. In 2017, CAMH was considered one of Canada's Best Diversity Employers for the seventh year in a row.

Our supportive learning environment offers on-site training, workshops and professional development courses. Located in downtown Toronto, we are easily accessible by transit. We offer a balance of work and lifestyle including onsite day care facility, discounts on membership at the University of Toronto Athletic Centre, on-site pool (at the Queen Street location) and gymnasiums.

Opportunities are available for most health care professionals.

Clerk 2 (New Acute Care Unit)

Job Number: 815695

Category: Administrative and Clerical Support

Positions Available: 1

Years Experience Required: 6 months

Location: Toronto, Ontario

Posted Date: Dec 6, 2017


Clerk 2

General Psychiatry and Psychiatric Intensive Care Unit (PICU)

Acute Care Program


Position Description:


The Acute Care Program is currently seeking a full-time, permanent Clerk 2 to work on a new General Psychiatry and Psychiatric Intensive Care Unit (GPU2-PICU) scheduled to open in March 2018. This is an exciting and unique professional opportunity! You will help contribute to development of new programming and  processes as well as help to shape the team values and charter.

The model of care on the new unit will emphasize treatment of concurrent disorders and patient engagement in therapeutic programming and you will have opportunities for capacity building and skill development.

As an often ‘first point’ of contact to the unit, the incumbent must value and offer good customer service, maintain good knowledge of operations, be resourceful, and have a good understanding of privacy legislation and client confidentiality. You will sustain positive working relationships on the unit, and with our internal and external partners. You will support the service activities such as program development and delivery, the program’s evaluation and research activities and you will support measures designed to ensure the safety of clients, staff, and visitors. You will value and engage in self-reflection and continuous improvement. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.


This position is currently located at 250 College Street.


As a member of the inter-professional team, your responsibilities will encompass:

  • Both reception and administrative/clerical support to ensure the smooth operation of the unit.
  • You will be required to facilitate and ensure the smooth operations of the service by coordinating staffing, organizing, monitoring and ordering supplies, collecting data, updating client data bases, tracking and census systems, liaising with health records, arranging for meetings, writing memos and minutes, making appointments and performing other clerical activities as required.
  • You will also complete various office administrative functions including faxing, photocopying, scheduling meetings, filing and document preparation. The position requires contact, both in person and over the telephone, with clients, service stakeholders (CAMH departments and community services) and the public.




The successful candidate will possess a Secondary School diploma and/or special courses combined with a minimum of six months Admitting and/or Ward Clerk experience. You will possess excellent computer skills with a proficiency in Word processing (Word) spreadsheets (Excel and Access) and database programs. You must possess strong clerical skills, including the ability to maintain accurate records, interpret and apply policies and procedures and provide routine information. Knowledge of medical terminology is an asset. Respect for confidential information and knowledge of privacy legislation is required. You will have demonstrated ability to work with minimal supervision in a dynamic environment and possess excellent organization, interpersonal and communication skills. The ability to work with individuals of diverse ethno racial and cultural backgrounds is required. Bilingualism (French/English) or the ability to speak a second language would be considered an asset.


Please note:    This full-time, permanent position is part of the OPSEU Bargaining Unit.

 Salary range: $20.76 - $25.59



CAMH is a Tobacco-Free Organization

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute.  As a CAMH employee you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.


As an employment equity employer CAMH actively seeks Aboriginal peoples, visible minorities, women, people with disabilities, (including people with who have experienced mental health and substance use challenges), and additional diverse identities for our workforce.



Related Links

CAMH Switchboard 416-535-8501
CAMH General Information Toronto: 416-595-6111 Toll Free: 1-800-463-6273
Connex Ontario Help Lines
Queen St.
1001 Queen St. W
Toronto, ON
M6J 1H4
Russell St.
33 Russell St.
Toronto, ON
M5S 2S1
College St.
250 College St.
Toronto, ON
M5T 1R8
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