Working Here at St. Michael's Hospital

You are viewing a vacancy at St. Michael’s Hospital, now a member of a new health network along with Providence Healthcare and St. Joseph’s Health Centre. Together, we are committed to a shared purpose of advancing the health of our patients and our urban communities.

Clerical Assistant - Mobility Clinic

Competition #:838819

Job Title:Clerical Assistant - Mobility Clinic

Department:Mobility Clinic

Job Category:Administrative/Clerical Support

New Work Type:Full-Time Permanent

Positions Available:1

Union Affiliation:NU

Posted Date:15/03/19

Closing date:01/04/19

Salary Range:$23.00 - $27.46 per hour

FTE Assignment (Cas=0.000001):1.0

The Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit.  The individual will rotate through the various clinics within the Outpatient Mobility portfolio as well as the booking desk for the Martin Centre and Fracture Clinic.


  • Providing administrative and secretarial support to the Clinic areas patient care team
  • Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software
  • Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues
  • Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation
  • Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.)  and responding to inquiries including patient safety concerns and taking appropriate corrective action
  • Transcribing and processing physician orders in a timely and efficient manner
  • Scheduling appointments


  • Graduate of a recognized Office Administration program or equivalent
  • Medical Terminology certificate required
  • Software Applications; Microsoft Office, Word, Excel, PowerPoint, Outlook, ADT, Soarian scheduling
  • Excellent interpersonal and communication skills
  • Good judgment and discretion
  • Ability to work well under pressure
  • Highly organized and efficient time manager
  • Excellent problem solving abilities
  • Flexibility in rotating job assignments
  • Excellent attendance and punctuality record