Working Here at St. Michael's Hospital

DUTIES & RESPONSIBILITIES:

• Providing day-to-day operational direction and clinical expertise to the laboratory division of Haematology.
• Working collaboratively with medical Heads for efficient day-to-day operations.
• Assisting the Manager in achieving and maintaining a cost efficient laboratory operation.
• Responsible for quality management activities, continuous improvement and indicator development.
• Monitoring supplies and ordering as required.
• Providing technical expertise and knowledge to staff and to internal and external clients.
• Scheduling of staff and related functions such as; ensuring that staffing is maintained at efficient and optimal levels.
• Collecting data, preparing, and submitting statistical reports monitoring outcomes against operational goals.
• Managing operational issues arising and facilitating problem-solving and/or dispute resolution.
• Troubleshooting equipment/procedure problems.
• Performing specialized benchwork when short-staffed or as required.
• Implementing and ensuring compliance with the Ontario Laboratory Accreditation (OLA) standards, proficiency testing, and other accrediting bodies.
• Organizing and facilitating regular staff meetings.
• Supervising and coaching staff and problem-solving issues.

QUALIFICATIONS:

• Qualified as a medical laboratory technologist with current registration with C.M.L.T.O. in the relevant discipline
• A.R.T. certification with C.S.M.L.S. or bachelor’s degree preferred
• Minimum of 5 years of relevant laboratory experience
• Proficiency and expertise in the specialty area
• Excellent interpersonal skills and ability to inspire team work
• Excellent written and verbal communication skills
• Good time management skills
• Experience with quality management system, teaching and research
• Competent in problem-solving and decision-making
• Ability to prioritize the operation’s workload

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