Working Here at St. Michael's Hospital
You are viewing a vacancy at St. Michael’s Hospital, now a member of a new health network along with Providence Healthcare and St. Joseph’s Health Centre. Together, we are committed to a shared purpose of advancing the health of our patients and our urban communities.
Vice President, Clinical Programs
Job Title:Vice President, Clinical Programs
New Work Type:Full-Time Permanent
FTE Assignment (Cas=0.000001):1.0
Unity Health Toronto
On August 1, 2017, Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital integrated to become Unity Health Toronto, a single health network advancing the health of our patients, clients and residents, and our urban communities. Unity Health’s more than 10,000 staff and physicians serve communities from Etobicoke to Scarborough and beyond. With an annual budget of more than $1 billion and 1,100 inpatient beds, Unity Health provides the full spectrum of care from primary, secondary, community, tertiary and quaternary care services, to post-acute care including rehabilitation, palliative and long-term care. Unity Health Toronto is proud to provide highly regarded specialty services such as critical care and trauma, complex cardiac care, neurosurgery, thoracic surgery mental health & addictions, and cancer care while also maintaining a strong commitment to our communities through our robust family health teams, adult day program and community outreach services.
Rooted in the legacy of our founders, the Sisters of St. Joseph, Unity Health Toronto and its three founding organizations share a commitment to Catholic healthcare, a vocation to serve the most vulnerable and those most in need with compassion and dignity; and a focus on improving health and the overall social determinants of health, rather than just treating disease. We prioritize a holistic and compassionate approach, recognizing the whole person in the community, the fundamental link between spirituality and healing, and the diverse cultural and spiritual needs of those served.
Fast facts (network data from 2017-18)
- 1,100 beds + 288 long term care beds
- 177,658 emergency visits
- 853,395 ambulatory care visits
- 6,097 births
- 1,398 medical staff (physicians, dentists, midwives)
- 6,066 medical trainees and health professional learners
- 10,063 employees
About our sites
Providence Healthcare provides rehabilitation, palliative care, long-term care and community programs in Toronto. Through Providence Hospital’s inpatient and outpatient programs, adults of all ages rehabilitate after strokes, orthopaedic surgery, lower limb amputations or other complex medical conditions generally associated with aging. The hospital’s palliative care program offers seven days a week patient admissions for people approaching the end of life. Short-term respite admissions are available for palliative patients who require inpatient care before returning home to spend their final days. The Cardinal Ambrozic Houses of Providence long-term care home provides the highest standards of comfort, care and safety to 288 residents. An Adult Day Program for people with moderate to severe dementia cares for the most vulnerable clients around the clock.
St. Joseph’s Health Centre is a community teaching health centre affiliated with the University of Toronto that has served the communities of west Toronto and beyond for nearly a century. It is a vital resource for people and families at every stage in their lives, including family birthing, specialized paediatric services, family medicine and dedicated programs for the growing senior population. Its teams also help to diagnose and manage chronic illnesses at its ambulatory clinics. St. Joseph’s areas of specialty include mental health, cardiology, diabetes and nephrology, with St. Joseph’s also being home to tertiary care programs in bariatrics, thoracic surgery and hepatobiliary surgery. These programs support not only our local community, but are a valued resource at a regional and provincial level.
St. Michael’s Hospital is a fully affiliated University of Toronto teaching and research-intensive hospital, and is a hub for care, ranging from primary and secondary care to highly complex tertiary and quaternary care for patients from across the province. St. Michael’s is downtown Toronto’s adult trauma centre – an urban focal point for neurosurgery, complex cardiac and cardiovascular care, diabetes and osteoporosis care, minimally invasive surgery, and care of those who experience disadvantage. It is also one of the province’s major sites of care for critically ill patients and runs provincial programs in the treatment of diseases such as multiple sclerosis and cystic fibrosis – the largest of such clinics in Canada.
St. Michael’s is currently undergoing a major redevelopment project that will help position the site to become Canada’s premier critical care hospital. The project includes a new 17-storey patient care tower at the corner of Queen and Victoria streets, a renovated Emergency Department and significant upgrades to improve the existing hospital space.
Unity Health Toronto is governed by a volunteer Board of Directors comprised largely of members from the legacy boards of each of the three sites as well as ex-officio members. It is supported by a single executive team.
Unity Health Toronto has a network-wide Medical Advisory Committee (MAC), with two separate MAC site subcommittees; one for St. Joseph’s, and one for St. Michael’s and Providence. This reflects the structure of medical departments and divisions at the network; St. Joseph’s Health Centre has separate structure of medical departments and divisions from those at St. Michael’s and Providence
The Position - Vice President, Clinical Programs, Providence Healthcare
Reporting to the President and CEO of Unity Health Toronto, the Vice President, Clinical Programs, Providence Healthcare (PHC) is a member of the network executive team, contributing to the development and execution of the strategic directions of the network, as well as providing oversight of the operational effectiveness, financial stability and general efficiency of Unity Health Toronto. The Vice President has leadership and operational responsibilities for a portfolio of clinical programs focused at the Providence site including a 245 bed rehabilitation, complex care and palliative care hospital with inpatient and ambulatory programs, a 288 bed long term care home and an active community support service for cognitively impaired adults, along with some network programs spanning multiple sites. A close partnership with the Director of Medical Affairs at PHC, and the CNO and Professional Practice Leader for Unity Health will be essential in overseeing clinical care at PHC.
The Vice President plays a key role in supporting and advancing Unity Health Toronto’s unique values-based culture by demonstrating principled leadership, embedding patient centred care and ensuring that service delivery within the clinical programs are aligned with the network’s mission, vision, values, and strategy. This role requires an authentic leader with superior relationship management skills to collaborate with stakeholders across Unity Health Toronto and in the broader health system, and to develop strong, high-performing teams. The Vice President will provide outstanding leadership in achieving our goal - ensuring the best possible patient experience across the network and working with the community partners to better integrate services.
An optimistic and enthusiastic leader, the successful candidate will possess thorough understanding of, and appreciation for, the complexities and stakeholder dynamics of long term care, rehabilitation, community services and academic health centres, which integrate patient care with teaching and research. The successful candidate will have progressive experience in leadership of clinical programs in a complex health care environment, a post-graduate degree in nursing or other healthcare discipline, health policy or business/health/public administration and demonstrated success with co-design, coaching and mentoring methodologies.
As a leader at Unity Health Toronto, the ideal candidate will demonstrate leadership capability defined by the Canadian College of Health Leaders’ LEADS framework:
- Demonstrates courtesy, compassion and respect for others regardless of background or lifestyle
- Demonstrates that each person has a right to be respected and accepts people as they are
- Engages Others
- Strives for results while recognizing the efforts of the whole team
- Achieves Results
- Demonstrates integrity of character
- Uses resources available to enhance the delivery of quality care
- Sets clear goals and hold self and others accountable for results
- Develops Coalitions
- Strives to build an engaging work environment of trust and collaboration
- Systems Transformation
- Strives for excellence in the delivery of care, work life, education and research
Key Job Responsibilities:
Strategy and Planning:
- As a member of Unity Health Toronto’s executive leadership team, contributes to the development and execution of Unity Health Toronto’s overall strategic and operating plans
- Leads the development and execution of plans for the growth, management, and performance of specific assigned clinical programs in collaboration with relevant site leads
- Champions and contributes to the network’s patient and resident care quality and patient safety agenda, in collaboration with other medical and operational leaders
- Advances external partnerships to enhance Unity Health Toronto’s impact, performance and reputation as a key partner in system-wide service planning and delivery, with a focus on our local communities
Clinical Program and Site Leadership:
- Provides executive and operational leadership of the services at Providence Healthcare, ensuring patient focused transitions of care between all care environments
- In partnership with the Chief and Director of Medical Affairs at PHC and the CNO and Professional Practice Leaders, drives excellence in clinical care at PHC
- Ensures that network plans, priorities and initiatives are supported, implemented and sustained within the programs for which he/she is accountable
- Is accountable for the leadership, performance and operations of identified clinical programs at Unity Health Toronto
- Contributes to an environment that fosters clinical excellence, quality improvement and person-centred care
- Promotes a culture of innovation, change and accountability within the management team of the programs for which he/she is accountable
- Contributes to the identification and realization of site specific and network-wide improvement opportunities
- Ensures the continuous development of direct reports and programmatic management teams for which she/he is accountable through leadership, education, coaching and performance management
- Works with the members of the Executive Committee to establish priorities for resource allocation, including recommendations for investments in capital equipment, renovations and future site development
- Contributes to identification of site-specific risks, and works with relevant leaders to develop mitigation plans, and to ensure that these are effectively executed
- Collaborates with clinical and administrative leaders to foster engagement and wellness of staff, physicians, researchers, learners, volunteers, and other hospital stakeholders, in alignment with Unity Health Toronto’s mission, and values
- Chairs leadership committees as appropriate, and ensures alignment and effective collaboration of clinical and administrative leaders
The role of Vice President Clinical Programs requires an experienced health care leader who will be committed to and guided by Unity Health Toronto's mission and values. The ideal candidate also has exceptional interpersonal and operational skills, and extensive experience inspiring team, driving change, innovation and excellent in clinical, operational, and professional practice environments.
- A post-graduate degree in nursing or other healthcare discipline, health policy or business/health/public administration
- Progressive experience in leadership of hospital clinical programs, long term care, rehabilitation and complex care
Core Skills and Abilities:
- a thorough understanding and appreciation of the complexities and stakeholder dynamics of community and academic health centres, which integrate patient care with teaching and research
- intellectual and analytic ability to deal with complex strategic and operational issues
- strong business skills
- excellent communications and relationship-building skills
- demonstrated ability to manage change in a complex environment
- thorough understanding of the Ontario health reform agenda and the continuum of health care services
- a vision and inspiration, with the ability to lead through challenging times
- a strong, consistent values orientation and a reputation for integrity
- exceptional interpersonal skills, with the ability to communicate and connect with all levels of the organization, as well as with external stakeholders
- values others’ input and can effectively build consensus and negotiate courses of action with diverse stakeholders
- excellent communications skills with an understanding of the importance of effective communications as an enabler of change
- understands and values organizational culture and actively works to impact it positively
- commitment and ability to coach, mentor, support and develop others
- optimistic, enthusiastic
- values and encourages excellence
- respectful of others, excellent team player, collaborative
- comfort with high degrees of change and uncertainty
- outcomes-oriented, with the ability to make tough decisions when necessary
- has the ability to engage individuals at all levels within the organization, as well as community providers
- thoughtful yet action-oriented
- a high level of accountability for results
- committed to patient and resident centred care and continuous improvement and progress
A competitive compensation package will be provided
Unity Health Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and members of sexual minority groups, and others who may contribute to the further diversification of ideas.