Careers at UHN

Job Description

Patient Care Coordinator - Toronto, Ontario

Job Posting # 836271

Position: Patient Care Coordinator (4 positions)
Reports to: Program Managers
Hospital: Toronto Rehab, Bickle Centre
Department: CCC Program
Hours: 37.5 Hours/Week; Generally Monday to Friday day shifts (may require some flexibility)
Status: Permanent Full-Time

As an integral member of the inter-professional team, the Patient Care Coordinator (PCC) acts as a clinical resource for the inter-professional teams. The PCC has clinical and leadership expertise in the care for medically complex patients. The principal responsibilities include playing a leadership role in providing direction, ongoing development for nursing staff and other inter-professional team members in the clinical areas, performing financial/administrative responsibilities to ensure efficient and effective unit operation; contributing to staff development by promoting and ensuring a supportive/collaborative learning environment based on the principles of adult learning and practice standards for staff and students; performing human resources responsibilities in collaboration with the nurse manager; liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection/reporting) and ongoing continuous improvement practices to strengthen clinical processes. The PCC will be reporting to the CCC Program Managers.

• Registration with the appropriate regulatory College
• Baccalaureate degree in one of the required Health Professions; Masters degree (or equivalent) is preferred
• Basic Cardiac life Support (B.C.L.S.) program required
• Five (5) years of relevant clinical experience, including experience with complex medical patient management is required
• Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
• Demonstrated strong leadership and motivational skills, with ability to helping staff understand the relationship to their work and organizational goals
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring
richness to the challenge or situation at hand

POSTED DATE: January 17, 2019      CLOSING DATE: January 24, 2019 by 3:00 p.m.

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
University Health Network has a diverse workforce and is an equal opportunity employer.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position.  Applicants need to make their requirements known when contacted.

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