Position Status:Full TIme

Location:Brentwood, TN

POSITION SUMMARY:

The Strategic Account Executive, Continuum leads the company’s efforts to develop, maintain and expand relationships with large, multi-location customers and prospects in the Continuum space. Assigned to named accounts, the Strategic Account Executive, Continuum is responsible for achieving sales quota and assigned strategic account objectives.

The Strategic Account Executive, Continuum represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

The Strategic Account Executive, Continuum focuses on the corporate headquarters of assigned accounts, while coordinating closely with Solution Executives assigned to these customers. The Strategic Account Executive, Continuum will also maintain relationships with local facilities to best understand local needs.

 

ESSENTIAL DUTIES OR RESPONSIBILITIES:

  • Establishes productive, professional relationships with key personnel in assigned Continuum accounts at C-Suite and VP Level
  • Coordinates the involvement of company personnel, including Solution Executives and management resources, in order to meet account performance objectives and customers’ expectations
  • Meets assigned quota targets for profitable sales volume and strategic objectives in assigned account
  • Proactively leads joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones
  • Proactively assesses, clarifies and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary HealthStream personnel
  • Reports to the Senior Sales Manager, Client - Continuum
  • Enlists the support of Solution Executives, implementation resources, professional and customer service resources, and other sales and management resources as needed
  • Closely coordinates company executive involvement with customer management
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution

 

JOB SPECIFICATIONS:

A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

  • Minimum ten years of Healthcare sales experience in a business to business sales environment
  • Previous experience selling in a team based selling environment.
  • Four year college degree from an accredited institution

 

B. SKILLS REQUIRED:

  • Ability to travel 50%
  • PC proficiency
  • Proven track record of maintaining pipeline 3x quota and effectively forecasting sales opportunities
  • Proven track record of Prospecting, Presenting to C-Suite, Account Management and Closing
  • Previous experience selling in a team based selling environment

 

C. ABILITIES REQUIRED:

  • Achieves assigned sales quota in designated national accounts
  • Achieves strategic customer objectives defined by sales management
  • Completes strategic customer account plans that meet company standards
  • Maintains high customer satisfaction ratings that meet company standards
  • Maintains Customer Engagement Score (CES) within each assigned account

HealthStream Brands