Position Status:Full TIme

Location:Nashville, TN

POSITION SUMMARY


The Associate Solution Executive will be responsible for successfully aligning and selling their assigned HealthStream product suite to meet or exceed sales quota within territory to prospective and existing HealthStream clients. This individual will have ultimate responsibility for all elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

 

ESSENTIAL DUTIES OR RESPONSIBILITIES:

  • Prospecting Activities within Assigned Accounts: Cold calling, internet research, email, relationship building, and other tactics
  • Identify and Qualify Opportunities: Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles/objections
  • Demonstrate, Propose, and Present: Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, develop comprehensive and innovative proposals, answer questions, build ROI / business case when applicable, and follow up promptly and professionally
  • Negotiate and Close Business: Create and submit agreements for signature, negotiate contract terms, secure commitment and signature, process contracts in contract management system, and effectively transition client to the implementation phase to ensure long-term customer success
  • Territory Planning and Pipeline Management: Develop and update territory plans, manage pipeline in CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly
  • Contribute to the HealthStream Sales Community: Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale
  • Leverage Personal and Professional Development Opportunities: Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork
  • Value Added Member of Broader HealthStream Community: Work cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values

 

JOB SPECIFICATIONS:

 

A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

  • Bachelor’s degree in related area, BA or BS
  • Excellent customer service and communication skills (both verbal and written)
  • Must have excellent communication skills and the ability to quickly develop relationships, ranging from the “C” suite to departmental directors to end users
  • High level of integrity and professionalism, properly setting expectations
  • Comfortable with working independently in an empowering, fast paced, results oriented culture
  • Sales experience with a track record of at least 3 years of superior performance in highly competitive environments, preferably within the healthcare industry
  • Leadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team memberss

 

B. SKILLS REQUIRED:

  • Solid computer skills – Office Suite
  • Familiarity with CRM tools such as SalesForce
  • Excellent written and verbal communication skills

 

C. ABILITIES REQUIRED:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to communicate well with all levels of personnel
  • Ability to effectively work on a team in a team selling environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

HealthStream Brands