Careers at UHN

Job Description

Site Manager - Toronto - KDT - Toronto, Ontario


Job Posting #: 820196
Site: Ontario – Toronto (Krembil Discovery Tower)
Department: Altum Health
Reports to: Director
Status: Permanent Full-time

Healing. It’s why we do what we do. Body and mind. Emotional, mental and physical. At Altum Health we provide diagnosis and hands-on treatment, guiding patients through the steps towards taking control and ownership of their own health and recovery.

Altum Health is looking for the next member of the Site Manager team. If you have an entrepreneurial mind set and have demonstrated successful leadership within the private healthcare industry while giving back to the community, then you may wish to consider Altum Health as an exciting and challenging next step in your career. We are looking for a Manager who has an exceptional skill set and a passion for further development within a dynamic private healthcare environment. If you want to see the difference you make to the well-being and lives of clients on a daily basis, while changing the face of healthcare and rehabilitation, Altum Health is a great choice.

The difference you will make:
As a Site Manager at our Toronto office, you will spend your day leading a dynamic health care team while personally setting the tone via direct delivery of care to clients. You will be exposed to and regularly interact with the top health care professionals in our industry, including orthopedic surgeons, specialists and psychologists.

Your day-to-day operational responsibilities include:
Operational and Financial Management: Managerial accountability of Altum’s largest clinic property, maintaining responsibility for the effective and efficient management of the, clinical services; administrative services; performing financial management responsibilities in collaboration with the Altum Health Management Team and performing various corporate management responsibilities which support and advance the program and UHN goals.

Business Development: Maintaining responsibility for site growth is a key expectation. You will be responsible for setting and achieving both revenue and quality targets within your portfolio. Developing programs and generating additional business development opportunities within the site will underpin your success.

People Leadership and Relationships: Selection, development and management of all aspect of human resources for up to 40 staff and developing and maintaining professional/ business relationships both internally and externally, including key stakeholders such as GP’s, Family Health Teams, regional WSIB case managers, and other customers/clients. People leadership is an integral component of the Manger’s role. Driving change and leading teams through industry disruption and transformation will be an expectation.

Quality Improvement and Safety: Managing the development, implementation, evaluation and maintenance of quality improvement/program evaluation initiatives that are aligned with established site and/or UHN patient care standards to ensure continuous quality improvement/program evaluation throughout the program; developing, implementing and managing long and short term strategies for the expansion of the third party component of the Program which are in alignment with site/hospital goals and strategies; performing cross-functional and other duties consistent to the job classification, as required.

There are difficult cases that challenge you and there are sensitive cases that require a delicate touch. Every day there are clinical learning opportunities and teaching moments. With the Circle of Care mindset as a guiding principle, you eagerly participate in activities and perform cross-functional and cross-site duties as required. You believe in the work we do together.

As our ideal candidate, you bring the following experience and certifications:
• A regulated health care professional with academic qualifications from a recognized university
• Registration with the appropriate regulatory College of Ontario
• A minimum of three (3) years’ experience in a relevant clinical practice, disability management environment with third party customers preferred
• A minimum of three (3) years of management of a health care clinic in a private setting

Your personal and professional skill set include the following:
• Demonstrated Managerial track record in leading an organization through industry change and growth.
• Demonstrated track record of strong leadership skills including change management, effective planning, program development, project management, organizational, interpersonal, and communication skills, team building and collaboration
• Demonstrated history of successfully planning, developing and implementing clinical services, human resources recruitment, retention and performance management
• Ability to work effectively and demonstrate composure under pressure/stressful conditions and to meet multiple and competing deadlines
• Excellent initiative, sound business skills, good judgment and decision-making with a demonstrated ability to multi-task, identify and resolve problems, and work collaboratively as well as in a self-directed fashion
• Ability to lead, make decisions, influence, mentor, motivate others, multi-task, and work a fast-paced, ambiguous and changing environment
• Ability to develop, implement and monitor a quality management program
• Knowledge of LEAN processes is a benefit

POSTED DATE: March 8th, 2018          CLOSING DATE: Open until filled


At Altum Health we are experts in full-scope healthcare services. We started off with very humble beginnings as a one-room assessment center. We have since grown into a 250+ person organization with a broad demographic of patients, a diverse client base and robust referral sources. Private, employers, LTD, auto and WSIB to name a few.

Altum Health is a private-for-public department of UHN; every dollar we make goes back to fund public healthcare initiatives. Our ongoing focus is to maintain a high degree of credibility in our field, to be leaders in healthcare and to change the rehabilitation model of care through the discovery of new approaches. With patient safety and quality care at the top of our priority list, we continue to build upon a culture of discovery and adventure.

We offer a total compensation package and access to one of Canada’s top pension plans.
Our ultimate dream would be to create a replicable business model that changes the face of healthcare in Ontario and Canada. Altum Health wants to invite you to join us on our ongoing journey of firsts as we pioneer change and raise the bar in healthcare.
If you share our beliefs, are invested in bettering the lives of patients on a daily and long-term basis and you want to be a pioneer in rehabilitative care, join Altum Health as we continue to break new ground, build relationships and give back to our communities. Be the face of change and the hands that heal.


We are a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

You will be required to complete an online application which includes some initial screening questions. For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.
We thank all applicants, however, only those selected for an interview will be contacted.

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