Careers at UHN

Job Posting #914016

Job Title: Implementation Lead

Site: Princess Margaret Cancer Centre

Department: Cancer Digital Intelligence

Hours: 37.5 hrs/week

Salary Range: $75,000-95,000 annual (Commensurate with experience and consistent with UHN Compensation Policy)

Status: Full Time - Permanent

University Health Network (UHN) is looking for an experienced professional to fill the key role of Implementation Lead in our Cancer Digital Intelligence program at the Princess Margaret Cancer Centre

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto Rehabilitation Institute, Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

University Health Network (UHN) is a research hospital affiliated with the University of Toronto and a member of the Toronto Academic Health Science Network. The scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. Research across UHN's five research institutes spans the full spectrum of diseases and disciplines, including cancer, cardiovascular sciences, transplantation, neural and sensory sciences, musculoskeletal health, rehabilitation sciences, and community and population health. Find out about our purpose, values and principles here.

About Cancer Digital Intelligence

Cancer Digital Intelligence (CDI) is a research and innovation program within the Princess Margaret Cancer Center that utilizes data science and analytics to continuously improve care for people affected by cancer. Through close collaborations with patients, care teams, researchers and external partners, CDI is able to advance the scale and application of digital discoveries to transform cancer care, education and research and create the academic cancer centre of the future. www.pmcdi.ca

 CDI’s strategic domains include:

• Care Innovation – Using digital innovation and agile service design to improve and streamline the continuum of care.
• Business Intelligence – Harmonizing data and analytics to inform strategic decision-making and enable innovation in care.  
• Discovery Integration – Bridging the clinic and lab to enable the exchange of data, tools and ideas that accelerate discovery.
• Data Science and Analytics – Developing robust data infrastructure and deep expertise to advance novel applications of data science and artificial intelligence methods.

Responsibilities:

The principal responsibilities of the IMPLEMENTATION LEAD will be to work collaboratively with clinicians, designers, technology experts, data analysts, researchers, and patients to drive and implement initiatives related to advancing the Cancer Digital Intelligence strategy, with a focus on the Care Innovation domain. This includes:

• Planning, co-designing, and executing successful implementations of digitally enabled products and services into Princess Margaret. Projects are aimed at enhancing care for patients and improving staff/provider efficiency and experience. An example project might include consolidating several remote patient monitoring pilots into a holistic, Princess Margaret-wide program.  
• Applying best practices in implementation and change management to ensure the spread and scale of digital-enabled innovation.  
• Creating, supporting and executing program and project evaluations of new digitally-enabled models of care.
• Supporting integration and alignment of PM-wide priorities as they relate to the delivery of high quality, efficient and integrated care.
• Supporting and contributing to knowledge translation.
• Managing day-to-day project activities for complex initiatives with multi-disciplinary teams and across stakeholders.
• Establishing and maintaining positive relationships with clinical and technology-partners for current and future initiatives.
• Managing multiple projects concurrently.
• Supporting and mentoring other team members.

 Qualifications:

• At minimum, Masters degree in health informatics, systems engineering, health services research, health evaluation or recognized equivalent required.
• At minimum, three (3) to four (4) years of practical and related experience implementing technology and/or tech-enabled programs in the healthcare sector is required.
• Advanced project management experience is required; program management is an asset.
• Practical experience using methods/frameworks from: quality improvement, human-centered design, and change management.
• Experience communicating and facilitating workshops with a variety of clinical stakeholders.
• Ability to collaborate effectively with diverse leadership, management, healthcare providers, technical experts, and patient partners.
• Has worked in large organizations and/or cross functional-matrixed teams.
• Experience working with technical teams.
• Broad understanding of the healthcare system and digital health landscape, related issues and trends, standards of practice, ethics, policies, and legislation.
• Strong solutions-oriented problem-solving skills. Takes Initiative.
• Knows how to confidently and credibly share their point of view while developing trusting relationships.
• Has a high level of attention to detail, process, and organization.
• Has enthusiasm, patience, and a positive attitude.
• Has an intrinsic curiosity for how to make things better.
• Is eager to collaborate and work in teams, but feels equally comfortable with independent work.
• Ability to adapt to a changing, high-pressure environment and assume responsibility for own learning.
• Strong in team-building, listening, coaching, and conflict resolution.
• Detail oriented with strong skills in data analysis and interpretation of quantitative and qualitative data.
• Demonstrated ability to handle multiple competing priorities in a deadline-driven environment.

 Why this role is great:

• Variety.. with focus! CDI works with a wide variety of people in the cancer centre from patients, caregivers, physicians, nurses, admin staff, hospital leadership, and external partners to develop, pilot, iterate, and scale new services... all with a focus to make cancer care delivery better for patients and providers at UHN.
• Experimentation and iteration: CDI is a place to play, learn, hone their skills in the wild - we’re excited for team members to bring their ideas, new approaches, and to try new things.
• Thought leadership: We are working at the leading edge of healthcare innovation and are excited to share our knowledge. While publishing and speaking at conferences is not our driving motivation, sharing our work and success is important to us.
• Flexibility: You can be flexible with your hours and working location - as long as the work gets done, you are communicating often with team members, it’s up to you when and how. That said, hospital staff do work in clinic-hours, so you will need to be flexible as well, as some on-site work is required. Also, we have a beautiful new space downtown Toronto and we meet as a team at least 1 day every 2 weeks.

 Application

Please ensure to include a cover letter that clearly describes why you are excited to work in cancer care innovation, and why your experience matches the requirements above and will help us accomplish our goals at CDI. Also, let us know who you really are, beyond your resume – what do you use for inspiration, how do you learn, what books are you reading, and what podcasts are you listening to?

Finally, please provide your salary expectations.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

Posted Date: February 2, 2023               Closing Date: Until filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.